Blog - Century Federal Credit Union
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  • Phishing Scams:

    by James Markey | Aug 14, 2017
    Century Federal Credit Union will never ask for any personal or account information, including Social Security numbers, account numbers, card numbers, security questions, PINs, email addresses or passwords via email, unsolicited phone calls or text messages.

    To report a suspicious email or text message that uses Century Federal Credit Union’s name, please forward the email to us immediately at memberservices@CenFedCU.org or call us at 216-535-3200. Century Federal will never send emails or text messages asking you to reveal your account information (we already have that information). If you receive an email or text message with this request, delete the message immediately and do not click on the link(s).

    There has been a recent increase in phishing scams against financial institutions, including those targeting Century Federal Credit Union. Current phishing attempts on Century Federal Credit Union are in the form of emails and text messages to customers asking them to complete an online form by supplying account information and PIN numbers.

    If you receive an email, phone call or text message requesting verification of your Social Security number, account number, password or PIN, DO NOT ENTER the information. Instead, please contact Century Federal at 216-535-3200 for verification before responding to any such request.
  • Home Depot Data Breach:

    by James Markey | Aug 14, 2017
    Home Depot recently confirmed a nationwide breach of its customer's personal data at the 2,200 Home Depot stores in the United States from April through September 2014. This data breach could prove to be on the same scale or larger than the Target breach last year.

    Century Federal strongly recommends that all members that have conducted transactions at Home Depot using their debit and/or credit cards carefully monitor their accounts for any suspicious or unknown activity. Home Depot stated that it has not determined whether a breach actually occurred, but customers will not be responsible for any possible fraudulent charges on their credit or debit cards if one did.

    For more information, we recommend concerned members read Home Depot’s statement on the matter, posted to their internet webpage.

    With the recent rash of data breach notifications, Century Federal continues to recommend that all members regularly monitor their debit and credit card activity. For more information on ways to protect against identity theft, please see the numerous security articles (Phishing Scams, Heartbleed Security, Century Federal Security Enhancement) posted below.
  • Data Breach Awareness:

    by James Markey | Aug 14, 2017
    Many of you may be aware of the data breaches at Home Depot, Target and others. Credit card and debit card information was compromised. Century Federal Credit Union takes these situations seriously and protecting your account information is our number one priority.

    Here are some things that you may find helpful:
    • We have proactively identified cards impacted.
    • We will reach out to those impacted directly with more detailed information.
    • Century Federal is proactively monitoring fraud and if we suspect fraud on your account we will reach out to you.
    • Please remember that you can also monitor your accounts from your mobile device and online banking.
    • Consumer debit cards are protected by Mastercard Zero Liability, which means that consumers are not responsible for unathorized transactions. In addition, VISA cards are protected in the same manner under our VISA program.
    Our commitment to you is to continue to stay informed as information develops. We will continue to strategize against fraud in protection of your assets.

    If there are any questions or concerns, please contact our Member Service Center at 216-535-3200.