Century Federal Credit Union security efforts
Skip to main content

Century Federal Credit Union security efforts

by LKCS Team | Aug 14, 2017
Century Federal has a wide variety of security tools in place for the protection of our members’ accounts. The following is an overview of these security efforts.
  • Our data center and other facilities have a number of technologies, back-up systems and products that we use to protect our systems from intrusion and other criminal activity. We are continually monitoring fraudulent activity on the internet as well as researching and utilizing technologies that can help combat this fraud.
  • We protect account information accessible through our Online/Mobile Banking systems with unique user ID and passwords. To access your account online; you must provide a user ID and a password. Your User ID and password are compared with what we have on file for you. If you enter your password incorrectly more than a few times, your account will be locked until you contact us to unlock your account and reset your password.
  • Your Online Banking sessions will time out after a specified time period of inactivity. This prevents other people from continuing with your existing Online Banking session if you walk away from the computer or forget to log out.
  • You have the ability to set up account e-lerts through our Online Banking system. A number of different notifications can be sent to you when different account activity takes place in your Online Banking account. For example, if your account balance falls below a certain threshold.
  • Century Federal cannot guarantee the confidentiality of information you send using your own email service because the information may not be encrypted or transmitted over a secure network. Specifically, we discourage you from including the following in unsecured email:
          • Your Social Security number
          • Your Century Federal member/account number
          • Other confidential financial information
          • Your Online Banking user ID and/or password
  • Century Federal will not include such information in any unsecured email messages we send you. Century Federal is not responsible for any damages you sustain or the privacy and security of your account information if you transmit confidential or sensitive information to us via unsecured email.
  • Century Federal will not ask you for confidential financial information, such as member/account numbers, PINs, Social Security numbers or passwords, via email. If you receive an email that appears to be from Century Federal and it solicits you for this type of confidential financial information, it is most likely fraudulent. You should contact our Member Service Center immediately at 216-535-3200 and, if possible, forward the email to memberservice@CenFedCU.org.