Century Federal Credit Union will never ask for any personal or account information, including Social Security numbers, account numbers, card numbers, security questions, PINs, email addresses or passwords via email, unsolicited phone calls or text messages.
To report a suspicious email or text message that uses Century Federal Credit Union’s name, please forward the email to us immediately at memberservices@CenFedCU.org
or call us at 216-535-3200. Century Federal will never send emails or text messages asking you to reveal your account information (we already have that information). If you receive an email or text message with this request, delete the message immediately and do not click on the link(s).
There has been a recent increase in phishing scams against financial institutions, including those targeting Century Federal Credit Union. Current phishing attempts on Century Federal Credit Union are in the form of emails and text messages to customers asking them to complete an online form by supplying account information and PIN numbers.
If you receive an email, phone call or text message requesting verification of your Social Security number, account number, password or PIN, DO NOT ENTER the information. Instead, please contact Century Federal at 216-535-3200 for verification before responding to any such request.