SMS Messaging Program

Century Federal Credit Union offers SMS text messaging to provide members with convenient account-related communications and, where applicable, promotional offers.

By opting into SMS communications, you agree to receive text messages from Century Federal Credit Union at the mobile telephone number you provide.

Types of Messages

Depending on your relationship with Century Federal Credit Union and your preferences, messages may include:

  • Account notifications
  • Fraud alerts
  • Security notifications
  • Loan application updates
  • Loan servicing communications
  • Payment reminders
  • Appointment reminders
  • Member service notifications
  • Marketing and promotional offers (only where consent has been provided)

Message Frequency

Message frequency varies depending on your account activity, requested services, and communication preferences.

Message and Data Rates

Message and data rates may apply. Check with your wireless carrier for details regarding your text messaging plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After you send STOP, you will receive one final confirmation message confirming your opt-out.

Help

For assistance, reply:

HELP

or contact us:

Century Federal Credit Union

Phone: (216) 535-3200

Email: msupportcenter@cenfedcu.org

Website: https://www.cenfedcu.org

Supported Carriers

SMS service may not be available on all wireless carriers. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Check with your wireless carrier for details regarding your text messaging plan. Carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. Please review our Privacy Policy.